1-250-725-3439 stay@mackenziebeach.com

Cancellation Policy

Cabins and Suites

We have a 14 day cancellation policy. When you book a cabin, we take the first night stay as a deposit. If you cancel more than 14 days before the arrival date, we refund your money, minus a $40 cancellation fee. If you cancel 14 days or less before your arrival date, then you will lose your deposit. If you do not show up for your reservation and did not cancel in advance, you will be charged for the entire stay. On arrival, you must prepay and stay for the total nights booked.

Camping and RV Sites

All site reservations must be paid in full at the time of arrival and are non-refundable at any time.